At Virtual Bones, patient and user participation is the backbone of our success. We believe that the most effective healthcare solutions are built through collaboration with those who use them, which is why your voice is essential to everything we do. Our goal is to ensure that our services not only meet but exceed the needs of patient and healthcare professionals in the management of musculoskeletal injuries.
We are proud to share that our services are making a significant positive impact on patient care. By reducing waiting times and improving the quality and accuracy of care provided by Emergency Departments (ED), we are helping to enhance the overall patient experience. Our solutions are designed with your needs in mind, ensuring that every patient receives the timely and accurate care they deserve. Feel free to explore our Impacts Section to learn more about the difference we are making.
our experiences and feedback have been instrumental in shaping the services we offer. Throughout the development of our solutions, we actively collected and implemented patient feedback to ensure that our offerings truly meet your needs. Features such as digital leaflet distribution in the form of SMS, email and QR code were created as a direct result of patient recommendations. Your feedback has helped others in accessing key information that helped them to expedite their recovery and return to work.
We recognise that frontline users - those who interact with our services daily - are critical to the success of our services. That’s why we’ve implemented a built-in feedback portal, allowing users to communicate directly with Virtual Bones and their local administrators. This channel is essential for tailoring our products to meet site-specific challenges and needs. We are proud to report that we have actioned over 400 feedback points over the first 12 months, making real-time improvements that benefit all users. These have included adding annotated radiographs, images and videos, and more.
Your experience and views remain vital to us as we are dedicated to fostering an environment of co-creation We invite both patient and users to become a part of the Virtual Bones Patient and Public Involvement group By joining, you can directly influence the future of musculoskeletal care and ensure that your voice continues to be heard. For more information on how to get involved, please email us at info@virtualbones.com
